With the developing global concerns regarding COVID-19 (“Coronavirus”), we would like to provide an update about our professional response and commitment. The general safety, health, and well-being of our employees and patients are Lancaster Dental’s top priority, and we are strictly monitoring the lead of Canadian public health at this pressing time. We are dedicated to the mission of providing safe and comfortable dental services at our Kitchener dental office.

First, we would like to emphasize that we are taking all appropriate measures on ensuring that our clinic is safe. On top of that, we have active plans and training systems in place to maintain the continuous safety. Even though the Public Health Agency of Canada has determined that the public health risk of coronavirus is low, we are determined to follow all developments closely.

We have implemented additional protocols to ensure your safety, as well as the safety of our staff:

  • The setup of advanced cleaning and sanitation products in all locations – particularly those with high traffic and high contact. We want to remind our patients that coronaviruses are easily eliminated through routine surface cleaning.
  • The improvement of communication systems and health reminders among our staff, patients, and employees.

To protect yourself and others, we respectfully ask that sick patients refrain from visiting our clinic so that we can ensure a safe working environment.

As mentioned above, we will continue to monitor this situation closely and provide ongoing updates. We also encourage our patients to visit Canada’s Public Health website for additional information.

Feel free to contact us with any questions or concerns.

Lancaster Dental